IT Support Specialist (m/w/d) - hybrides Arbeiten (Remote & Präsenz)
Core
IT infrastructure support and service desk operations for a client site in Frankfurt, covering hardware/software troubleshooting, device lifecycle management, and application support.
Role type
IT Support Specialist (Service Desk)
Builds
IT support services for enterprise clients
Domain
IT Services / Managed Services
Deliverable
client delivery
Required skills
Hardware and software troubleshooting, Microsoft 365 support, VPN configuration, VMware Horizon administration, Device lifecycle management, IT inventory management, Video conferencing support, Fresh Service usage
Preferred skills
System integration training background, Analytical expertise, Creative problem solving
Technologies
Microsoft 365, VMware Horizon, Fresh Service, Windows, MacOS, Android, iOS
Responsibilities
Integrate into global Service Desk team, Support diverse applications, Assist in device lifecycle processes, Manage workstations and IT inventory, Support video conferencing solutions
Seniority
Mid-level, hands-on IC
