Kundenberater - Kundenservice / Tschechisch (m/w/d)
Hybrid
Core
First point of contact for Czech customers, providing product advice via email and phone, managing customer data in SAP, and maintaining Czech content for the online shop.
Role type
Customer Service Representative (Czech)
Builds
Customer support and localized e-commerce content for the Czech market
Domain
E-commerce / Outdoor equipment
Deliverable
client delivery
Required skills
Czech (fluent), German (good), customer service, data entry, content management, market analysis
Preferred skills
SAP experience
Responsibilities
Advise customers on products via email and phone, create and maintain content for the Czech online shop, manage customer data and orders in SAP, analyze customer feedback and market trends
