Applikationssupporter (m/w/d)
Hybrid
Core
First point of contact for internal users on all IT matters, ensuring smooth operational business processes.
Role type
Application Support Specialist
Builds
User account management, access rights, process documentation, and IT process support.
Domain
IT Services / Internal Support
Deliverable
dashboards & analysis
Required skills
IT training, MS Office, collaboration tools, technical basics, process understanding
Responsibilities
Manage user accounts and access rights, create process instructions and documentation in the ticket system, support users with billing software, identify and fix application and IT process weaknesses, participate in company-wide IT projects