Mitarbeiter (m/w/d) im IT-Onsite-Support - hybrides Arbeiten - hybrides Arbeiten (Remote & Präsenz)
Core
Providing 1st and 2nd-level onsite IT support, handling hardware/software repairs, installations, and client device management for a corporate client.
Role type
Onsite IT Support Technician
Builds
Repairs and maintains PCs, printers, smartphones, and tablets; manages on-site tickets.
Domain
Corporate IT / Hardware & Software Support
Deliverable
physical/clinical work
Required skills
Hardware repair, software installation, ticket management, client communication, ITIL process knowledge
Preferred skills
Industrial customer environment experience, proactive problem solving, empathetic customer service
Technologies
PCs, printers, smartphones, tablets, ticketing systems
Responsibilities
Perform onsite repairs and installations of hardware and software, handle client device requests, document tickets, communicate with hardware manufacturers for RMA
Seniority
Mid-level, hands-on IC