Mitarbeiter Technischer Kundensupport (m/w/d)
Core
Technical customer support specialist for international automotive clients, handling vehicle operation issues, fault analysis, and field service coordination.
Role type
Technical Customer Support Engineer
Builds
Sustainable solutions for vehicle operational readiness and product improvement
Domain
Automotive engineering and technology services
Deliverable
client delivery
Required skills
Mechanical knowledge, Hydraulics, Electrical systems, Electronics, Fault analysis, Reclamation management, MS Office, SAP S/4HANA, Salesforce
Preferred skills
Meister or Techniker qualification, German and English language proficiency, Travel readiness
Responsibilities
Analyze vehicle fault images, Develop sustainable solutions for operational readiness, Support Field Service Team with commissioning and repairs, Manage customer complaints from analysis to resolution, Collaborate with R&D and Sales for product development
