Account Management Administrator (w/m/d)
Hybrid
Core
Service-oriented administrator supporting a mobility service provider with contract administration, customer account management, and operational coordination.
Role type
Account Management Administrator
Builds
Customer service processes and contract administration for a mobility service provider
Domain
Mobility services / Automotive
Deliverable
dashboards & analysis
Required skills
Contract data management, Customer account administration, Internal system data entry, Report generation, Query processing, Escalation handling, Cross-departmental collaboration, Process improvement support
Preferred skills
Automotive industry background, Customer service experience, Operations experience, Vehicle manufacturer affinity, English proficiency, MS Office skills
Technologies
MS Office, Internal customer management systems