Danish-speaking Service Coordinator
Core
Service Coordinator managing customer and contract administration, dealer support, and debt collection processes for the Danish market with Nordic collaboration.
Role type
Service Coordinator (Customer & Contract Management)
Builds
Service contracts, financing solutions, and customer support for Renault, Dacia, and Alpine vehicles dealers and customers.
Domain
Automotive Finance & Insurance Services
Required skills
Contract administration, customer management, debt collection processes, sales portal management, data transfer between systems, offer preparation, dealer network training, translation support
Preferred skills
SAP, Visma, reporting tools, automotive services, insurance, finance
Technologies
SAP, Visma, Excel
Responsibilities
Activate and administer service contracts; ensure accurate contract data and transfer information between systems; handle incoming leads and track conversion; act as first point of contact for dealers and customers; support debt collection processes; manage the Danish sales portal; provide information and training to the dealer network; support translations of marketing and legal materials
Seniority
Mid-level, hands-on IC