Mitarbeiter (m/w/d) im IT-Onsite-Support - hybrides Arbeiten (Remote & Präsenz)
Core
Providing on-site 1st & 2nd level IT support, hardware/software repair, installation, and data migration for clients.
Role type
Onsite IT Support Technician
Builds
Repairs and maintains client hardware and software, manages onsite tickets.
Domain
IT Services / Onsite Support
Deliverable
physical/clinical work
Required skills
Hardware repair, software installation, data migration, ticket system management, ITSM process documentation, client communication
Preferred skills
Industrial customer environment experience, proactive problem solving
Technologies
Ticket systems, ITSM tools
Responsibilities
Handle 1st & 2nd level support tickets on-site, repair and install hardware and software, perform data migration, communicate with hardware manufacturers for repairs, document ITSM processes
Seniority
Mid-level, hands-on IC
