IT Support Mitarbeiter 1st-2nd Level (m/w/d)
Core
Providing 1st & 2nd level IT support to end users, ensuring reliable IT operations through user account management, network troubleshooting, and server administration.
Role type
IT Support Specialist (1st & 2nd Level)
Builds
User accounts, network configurations, and client/server environments for a large corporation in the eastern Ruhr region.
Domain
IT Services / Enterprise Infrastructure
Required skills
Active Directory administration, Windows Server administration, network troubleshooting (DNS, DHCP, TCP/IP), ticket system management, client imaging and configuration
Preferred skills
Group Policy Object (GPO) implementation, patch management, technical documentation
Technologies
Windows Server, Active Directory, DNS, DHCP, GPO, Ticketing Systems
Responsibilities
Managing Active Directory user accounts and permissions, troubleshooting network issues, administering Windows Servers, handling support tickets, installing updates and patches, configuring client PCs
Seniority
Mid-level, hands-on IC