Anwendungsbetreuer Meldewesen (m/w/d)
Hybrid
Core
Provide user support and training for software in the reporting domain (Meldewesen) at a modern dual data center.
Role type
Application Support Specialist (Reporting Domain)
Builds
Support services for internal users of reporting software
Domain
IT Services / Data Center Operations
Deliverable
client delivery
Required skills
User support, ticket system management, application troubleshooting, data administration, user training, technical degree or IT specialist qualification
Preferred skills
Knowledge of reporting domain (Meldewesen)
Technologies
Ticket systems, reporting software
Responsibilities
Consult and support users on software questions, process and document support tickets, analyze and resolve application issues, assist in data maintenance, conduct user onboarding and training
Seniority
Mid-level, hands-on IC