Fachinformatiker für den Anwendersupport (m/w/d)
Core
First-level IT helpdesk and user support for software and hardware issues, including equipment setup, user management, and software configuration.
Role type
First-level IT support specialist
Builds
IT equipment, user accounts, and software environments for internal users
Domain
IT support / Enterprise IT
Required skills
Hardware installation and maintenance, User account management, Software distribution, MS365 Device Management (Intune), Network hardware setup
Preferred skills
System integration training, Class B driver's license
Technologies
MS365, Intune, PCs, Printers, Network hardware, Telephony components
Responsibilities
Serve as primary contact for user inquiries and incidents, Install and maintain IT equipment, Manage user rights and licenses, Assist users with software configuration, Support IT projects and server administration
Seniority
Entry-level / Junior