IT Supporter (m/w/d)
Core
Providing technical and application support for users, managing software and server implementation, and maintaining hardware.
Role type
IT Support Specialist (1st/2nd Level)
Builds
Internal IT infrastructure and user support services
Domain
IT Services / Enterprise Support
Deliverable
client delivery
Required skills
Hardware installation and maintenance, software implementation, server management, user support via phone/remote/on-site, incident documentation and resolution, Windows client and server environments, Microsoft 365
Preferred skills
1st and 2nd Level Support experience
Technologies
Windows, M365
Responsibilities
Implement and maintain software and servers, install and maintain hardware, provide technical and application support to users, coordinate with downstream teams (3rd Level Support, business units, vendors), ensure system availability and resolve incidents
Seniority
Entry to Mid-level, hands-on IC
