Entry - Field Technical Consultant
Core
Entry-level field technical consultant providing on-site technical support, installation, configuration, and incident resolution for customer environments.
Role type
Entry-level IC field technical consultant
Builds
On-site delivery of software services, pre-sales, post-sales, and service delivery support for customer environments
Domain
IT infrastructure, server administration, networking
Required skills
server administration, technical security management, performance management, incident resolution, customer relationship management, IT environment conceptualization
Preferred skills
system engineering background, electronic engineering background, mechatronic engineering background, 1-3 years experience in related fields
Technologies
company products and services offerings
Responsibilities
Apply technical knowledge to operate technology areas with limited risk/complexity, integrate technical knowledge and business understanding to create solutions, resolve routine technical incidents independently, apply company solutions to meet customer needs, participate in customer expectation management, build relationships with account management, set expectations with customers based on defined parameters
Seniority
Entry, junior IC