Mitarbeiter IT-Supoort First Level (m/w/d)
On-site
Core
Providing first-level IT support for users, hardware, and warehouse IT systems at a new logistics site.
Role type
First Level IT Support Specialist
Builds
IT support services for office and warehouse operations
Domain
Logistics / Food Distribution
Deliverable
client delivery
Required skills
IT hardware troubleshooting, Microsoft Office & M365 support, network patching, ticket system management, hardware installation
Preferred skills
1st & 2nd Level Support experience, Microsoft Server administration basics
Technologies
Microsoft Office, M365, PCs, Notebooks, Printers, Switches, Patch panels
Responsibilities
Support users with technical issues and questions, analyze and resolve hardware faults, patch network connections, document and process service requests, coordinate escalations, assist with hardware/software setup
Seniority
Entry-level to Junior