Customer Quality Engineer (m/w/d) mit Entwicklungsperspektive
Core
Customer Quality Engineer serving as the primary interface for clients, managing quality complaints, leading root cause analyses, and ensuring sustainable improvements for electromechanical and electrohydraulic drive solutions.
Role type
Senior Quality Engineer with succession planning to Quality Manager
Builds
Quality management systems and client satisfaction for custom drive solutions
Domain
Automotive manufacturing / Industrial machinery
Deliverable
client delivery
Required skills
8D reporting, Ishikawa diagrams, FMEA, SPC, 5-Why analysis, internal auditing (VDA 6.3), SAP proficiency, risk analysis, product/process release support
Preferred skills
Artificial Intelligence knowledge, stakeholder management
Responsibilities
Handling customer complaints and coordinating solutions, moderating root cause analyses, creating 8D reports, participating in customer audits, analyzing quality KPIs, collaborating with production and engineering, supporting the Quality Manager, developing the quality management system
Seniority
Senior, hands-on IC with succession path