Senior Operations Lead-Networking
Core
Leads strategy, transformation, and execution of Networking Services Operations across Lead-to-Cash, Quote-to-Cash, renewals, contract lifecycle management, subscription operations, and revenue operations.
Role type
Senior Operations Lead (Strategy & Transformation)
Builds
Scalable business solutions, operating models, governance frameworks, and transformation roadmaps for global sales and services.
Domain
Networking Services, Revenue Operations, Enterprise Business Transformation
Deliverable
Dashboards & analysis
Required skills
Enterprise-scale transformation leadership, L2C/Q2C process expertise, operating model redesign, advanced analytics, executive communication, program management, financial acumen, stakeholder engagement, change management, subscription billing knowledge, contract lifecycle management
Preferred skills
Management consulting background, PMO leadership, digital modernization experience, AI-enabled solutions expertise
Technologies
Salesforce, CPQ, SAP S/4HANA, BRIM, Power BI, Tableau, Microsoft Copilot, Excel, PowerPoint
Responsibilities
Lead end-to-end Networking Services Operations strategy; Drive standardization and scalability of global sales and services processes; Define and execute future-state operational architecture; Act as trusted advisor to executive leadership; Lead large-scale business transformation initiatives; Drive enterprise-wide operating model transformation; Partner with senior executives to shape strategic priorities; Lead complex cross-functional programs; Develop executive-level presentations and strategic narratives; Translate complex data into actionable insights; Establish governance frameworks and KPIs; Facilitate executive workshops and strategic planning sessions; Shape business strategy through market intelligence analysis; Champion innovation through emerging technologies; Influence and collaborate with senior stakeholders across multiple functions; Sponsor and oversee critical transformation programs.
Seniority
Senior, hands-on IC with strategic leadership
