Werkstudent 18 EUR/Stunde (m/w/d)
Core
Managing customer inquiries for combined ticket offers, pricing calculations, and contract personalization for public transport in Magdeburg and the region.
Role type
Junior operations specialist (ticket administration)
Builds
Combined ticket offers and contracts for public transport operators
Domain
Public transport / Mobility
Deliverable
product features
Required skills
Ticket administration, pricing calculation, contract personalization, email and phone communication, event calendar tracking, system improvement suggestions
Preferred skills
Public transport interest, digitalization interest, open to new challenges
Technologies
None stated
Responsibilities
Prepare combined ticket offers, calculate prices, personalize ticket contracts, answer customer inquiries via email and phone, coordinate with transport operators, track event calendars, contact event organizers, identify system weaknesses, propose improvements
Seniority
Student / Intern