Service & Sales Representative
Core
Face of Old Town Trolley Tours, guiding customers, controlling guest lines, organizing tour departures, and selling tickets.
Role type
frontline service and sales representative
Builds
tour operations and ticket sales
Domain
tourism and transportation
Deliverable
product features (via careerplan.io/jobs/8A-00D-91-F61-service-sales-representative-at-historic-tours-of-america)
Required skills
sales pitch, handling objections, cross-selling, upselling, closing deals, customer service, public speaking, reading, writing, English communication
Preferred skills
customer service experience, outgoing personality
Technologies
ticketing system, pricing system
Responsibilities
Hand out brochures, collect ticket stubs, apply date stamps, direct guests to ticket booths, gather e-tickets, present tour costs based on pricing system, control guest lines, organize tour departures to ensure schedules are met, sell tickets to people in line.
Seniority
entry-level IC