Kundenberatung für die schulische Ausbildung (m/w/d)
Core
Providing professional counseling to prospective students regarding vocational training programs, from initial consultation to contract creation and BAföG inquiries. (via careerplan.io/jobs/1202383-kundenberatung-fur-die-schulische-ausbildung-mwd)
Role type
Customer consultant for vocational education
Builds
Vocational training programs in social care, nursing, and office administration
Domain
Education / Vocational Training
Deliverable
client delivery
Required skills
Communication skills, Customer orientation, Administrative task management, MS Office proficiency, German language fluency
Preferred skills
Experience in the service sector, preferably in education, Teamwork
Responsibilities
Consulting prospective students on vocational training, Handling inquiries from internal and external customers via email, phone, or in person, Performing administrative and organizational tasks independently, Implementing customer retention measures