IT-Supporter/Telefonist (m/w/d) - Getränkehandel
Core
First-level IT support and telephone assistance for internal customers in a beverage retail environment.
Role type
First-level IT support specialist (telephone)
Builds
Internal IT support services for beverage retail clients
Domain
Beverage retail / IT support
Deliverable
client delivery
Required skills
IT troubleshooting, user access management, customer service, problem analysis, documentation
Preferred skills
Call center experience, flexibility, teamwork
Responsibilities
Handle and resolve technical issues, manage user access rights, provide customer-oriented support and training, analyze and document support cases