Netzwerk-Servicetechniker Kundenbetreuung (m/w/d)
Core
Technical support specialist providing phone-based customer service, analyzing issues, and performing bug fixes for IT clients.
Role type
Junior IC technical support specialist
Builds
IT support services for clients
Domain
IT Services / Customer Support
Deliverable
client delivery
Required skills
Microsoft Windows (7, 8), IT troubleshooting, customer communication, ticket prioritization
Preferred skills
Sales experience, vocational training as IT specialist, willingness to upskill