IT-Kundenberater (m/w/d) ab sofort - in Vollzeit
Core
IT customer support specialist handling technical inquiries and troubleshooting for end-users.
Role type
IT customer support specialist
Builds
IT support services for clients
Domain
IT services
Deliverable
client delivery
Required skills
IT application technology, IT infrastructure, user support, OS knowledge, MS Office
Preferred skills
English (fluent)
Responsibilities
Receive technical customer inquiries, troubleshoot issues per guidelines, create 2nd-level support tickets, document calls and issues