Mitarbeiter/in (m/w/d) im Büro - Werkzeugservice
Core
Scheduling and dispatching field service technicians for a tool service and custom manufacturing company, managing customer communications and route planning.
Role type
Administrative dispatcher / Office administrator
Builds
Optimized service routes and technician schedules for field teams
Domain
Industrial tool service and custom manufacturing
Required skills
Route planning, appointment scheduling, customer communication, administrative record keeping, independent work
Preferred skills
Commercial training background, organizational talent, flexibility, stress resistance, teamwork
Technologies
None stated
Responsibilities
Create optimal route plans considering customer wishes and cost-efficiency, Plan and prioritize field technician deployment dates, Intensive customer communication for appointment coordination and troubleshooting, Maintain registration and filing systems