Administrative Assistant (East Coast Calibration)
Core
Administrative support for daily operations of a calibration services office, managing customer communications, scheduling, and records.
Role type
Administrative Assistant
Builds
Customer service interactions, appointment schedules, and operational records for calibration services
Domain
Industrial calibration services
Deliverable
dashboards & analysis
Required skills
Customer service, quote generation, appointment scheduling, record keeping, inventory management, invoicing, MS Office Suite
Responsibilities
Serve as primary point of contact for customers regarding calibration services; Manage customer requests for quotes, service scheduling, and follow-up communications; Schedule calibration appointments and coordinate with technicians; Monitor customer calibration due dates and proactively contact customers; Scan and file calibration records, certificates, and service reports; Track and order calibration equipment and supplies; Assist in generating invoices for calibration services and process payment transactions; Answer phones and manage incoming correspondence (via careerplan.io/jobs/4432698009-administrative-assistant-east-coast-calibration-at-accreditedlabs)