IT-Supporter m/w/d - Elektronik - 23,39 €/Std.
Core
First-level IT customer advisor providing analysis, troubleshooting, and product consultation for clients in the electronics industry.
Role type
First-level IT support specialist
Builds
IT service solutions and product support for electronics clients
Domain
Electronics industry + IT support
Deliverable
client delivery
Required skills
IT problem analysis, customer consultation, data entry, MS Office basics, adaptability to flexible working hours
Responsibilities
Analyze and resolve IT issues, handle customer requests, process incoming calls, provide product and service advice, maintain data records, monitor service performance, assist customers with application usage