Callcenter Agent (m/w/d) in Neukölln
Core
Customer service and order management for a sports ball manufacturer via phone, email, and chat.
Role type
Call center agent
Builds
Customer support and order processing for a sports ball manufacturer
Domain
Sports manufacturing / Customer service
Deliverable
client delivery
Required skills
Communication, reliability, friendliness, comfort with IT systems, customer orientation, problem-solving
Responsibilities
Answering customer inquiries, providing product advice, handling complaints, processing orders and requests via phone/email/chat, supporting backoffice administration