2nd Level Supporter/in - Informationsdienste - Wedding m/w/d
Core
2nd Level IT support handling incident tickets and customer technical inquiries for proprietary hardware/software products.
Role type
2nd Level IT Support Specialist
Builds
IT support services for an energy company
Domain
IT Support / Energy
Required skills
IT training, SAP, CRM, German (fluent)
Responsibilities
Log and process incident tickets, support customers with technical questions regarding proprietary hardware and software