Kundendienstberater (m/w/d) für Versandhandel gesucht
Core
Customer service and consultation for an online retail company, handling inquiries about orders, deliveries, and complaints while assisting with the online shop.
Role type
Customer service representative (call center)
Builds
Customer support interactions for an online retail partner
Domain
Retail / E-commerce
Deliverable
client delivery
Required skills
German (spoken and written), communication, customer orientation, motivation, reliability
Responsibilities
Customer care and consultation, assisting with online shop usage, handling order and delivery inquiries, processing complaints, maintaining partner database, follow-up via email after calls
