Telefonist - Buchhandel (m/w/d)
Core
Handling tourist inquiries, order control, and customer account management for a bookstore.
Role type
Customer service agent (phone/email)
Builds
Customer service interactions for a bookstore
Domain
Retail (Bookstore)
Deliverable
client delivery
Required skills
Tourist inquiry handling, order control, reservation management, account administration, appointment scheduling, email agent experience, call center experience, high comprehension, good spelling and grammar
Preferred skills
English language skills