Kundenservice und Projektmanagement Jugend- und Sprachreisen (m/w/d)
Core
Managing customer communication, booking operations, and business development for youth and language travel programs.
Role type
Customer service and project management specialist
Builds
Youth and language travel packages, partner networks, and booking infrastructure
Domain
Travel and tourism
Deliverable
product features
Required skills
Customer communication, project management, account management, content creation, billing and invoicing, networking
Preferred skills
Cross-cultural competence, familiarity with youth camps
Technologies
Data analysis software, booking platforms, communication tools (Phone, Email, WhatsApp)
Responsibilities
Handle customer inquiries via phone, email, and WhatsApp; manage booking and reservation processes; develop new travel partner relationships; create content for travel programs; process billing and invoices; attend industry events and partner meetings