IT-Kundenbetreuer/Telefonist (m/w/d) - IT Support
Core
Handling customer complaints, advising customers, and performing initial IT troubleshooting.
Role type
IT customer support agent (phone)
Builds
IT support services for clients
Domain
IT services
Deliverable
client delivery
Required skills
PC usage, telephone communication, complaint handling, basic IT troubleshooting (via careerplan.io/jobs/12016-10005479103-S-it-kundenbetreuertelefonist-mwd-it-support-at-perzukunft-arbeitsvermittlung-gmbh-co-kg)
Responsibilities
Answering and processing customer complaints, advising and consulting customers, office organization, initial resolution of IT issues, escalating serious incidents
