Call-Agent m/w/d - Internet - unbefristet
Core
Handling customer inquiries, complaints, and providing consultation via phone and email for a B2B internet service provider.
Role type
Customer service agent (inbound)
Builds
Customer support interactions for enterprise clients
Domain
Internet services / B2B
Deliverable
client delivery
Required skills
German (fluent), English (basic), inbound call handling, data entry, customer satisfaction management
Responsibilities
Answering incoming calls, processing complaints, providing consultation, data entry, ensuring customer satisfaction
