IT-Supporter (m/w/d) Online-Shop
Core
First-level IT support for an online shop specializing in the shipment of spare parts, managing customer complaints and system inquiries.
Role type
First-level IT support specialist
Builds
Customer complaint resolution and system inquiry management for an e-commerce platform
Domain
E-commerce / Logistics
Deliverable
client delivery
Required skills
IT support experience, IT training, German language proficiency, high comprehension
Preferred skills
None stated
Technologies
None stated
Responsibilities
Accepting and processing complaint and inquiry requests, entering inquiries into the system, monitoring and maintaining appointments, processing customer change requests (via careerplan.io/jobs/12016-10005409962-S-it-supporter-mwd-online-shop-at-perzukunft-arbeitsvermittlung-gmbh-co-kg)
Seniority
Entry-level / Junior