IT-Berater (m/w/d) Technischer Support / IT Support
Core
Providing technical support and customer service for a software company via phone and ticketing systems. (via careerplan.io/jobs/12016-10005398467-S-it-berater-mwd-technischer-support-it-support-at-perzukunft-arbeitsvermittlung-gmbh-co-kg)
Role type
IT Support Specialist
Builds
IT support services for software company clients
Domain
IT Services / Software Industry
Deliverable
client delivery
Required skills
IT affinity, basic technical understanding, ticketing system proficiency, database management
Responsibilities
Answer incoming calls, document conversations, maintain customer database, open and close tickets, resolve technical issues