Versicherung Büroarbeit - Telefonist m/w/d gesucht
On-site
Core
Providing 1st level client support via phone and email for Windows 10 and Office environments.
Role type
1st level client support agent
Builds
IT support tickets and client inquiries
Domain
IT support / Call center
Deliverable
client delivery
Required skills
telephone communication, MS Office proficiency, ticketing system usage, shift work availability
Preferred skills
Office 365, MS Teams
Responsibilities
Answering support calls, logging incidents in the ticketing system, responding to support emails, supporting printer services