Account Manager
Core
Central link between pathology service referrers, laboratory operations, and business development to ensure exceptional referrer experience and drive growth.
Role type
Account Manager (Healthcare/Pathology)
Builds
Referrer relationships and business growth for a specialist histopathology service
Domain
Healthcare / Pathology / Medical Diagnostics
Deliverable
client delivery
Required skills
Account management, CRM management, stakeholder coordination, business development support, service improvement, educational event coordination
Preferred skills
Healthcare liaison experience, medical sales support, pathology industry knowledge
Technologies
Zoho CRM
Responsibilities
Manage primary contact for external referrers (doctors, practice managers), coordinate communication between referrers and lab teams, maintain CRM records and support sales activities, identify new growth opportunities and conduct outreach, coordinate onboarding of new referrers, manage logistics for educational events and marketing campaigns
Seniority
Individual Contributor
