Solution Expert
Core
Trusted advisor supporting strategic customers in the RUN phase by analyzing complex use cases and translating requirements into scalable solutions within the 360Learning platform.
Role type
Solution Expert (Strategic Account)
Builds
Scalable solutions, complex integrations, and redesigned platform architectures for large strategic accounts.
Domain
EdTech / Learning Management Systems (LMS)
Deliverable
production ML models | product features | client delivery
Required skills
Complex integration design, API and flat file handling, third-party tool integration, platform architecture redesign, solution auditing, high-level business recommendations
Preferred skills
None stated
Technologies
360Learning platform, APIs, flat files, third-party tools
Responsibilities
Manage a portfolio of strategic customers throughout their lifecycle, lead complex integrations, redesign platform architecture, run solution audits, provide high-level recommendations to maximize business impact.
Seniority
Senior, hands-on IC