SoftwareOne Deutschland GmbH: Quereinsteiger (gn) operativer Cloud Support
Core
Operative Cloud Support for sales teams and customers, ensuring smooth onboarding and enabling self-service for cloud services.
Role type
Operational Cloud Support Specialist
Builds
Cloud service onboarding processes and customer enablement
Domain
Cloud Services / SaaS
Deliverable
product features
Required skills
Analytical thinking, Problem-solving, Service orientation, Training and presentation skills, Cloud platform knowledge (Microsoft, AWS, Google)
Preferred skills
Experience with client portals, Self-service solutions
Technologies
Microsoft, AWS, Google
Responsibilities
Support sales teams with technical questions, Ensure efficient customer onboarding and ordering processes, Assist customers with client portal usage and self-service, Handle after-sales customer inquiries, Conduct training and presentations on cloud topics
Seniority
Entry-level / Career switcher
