SoftwareOne Deutschland GmbH: Solution Architect (gn) ServiceNow ITSM / ITOM / ITAM
Core
End-to-End ServiceNow architecture design and strategic development for global enterprise customers across ITSM, ITOM, and ITAM modules.
Role type
Senior Solution Architect (ServiceNow)
Builds
Cloud-based IT service management and operations platforms for enterprise clients
Domain
IT Service Management / IT Operations Management / IT Asset Management
Deliverable
production ML models | product features | dashboards & analysis | client delivery | infrastructure
Required skills
ServiceNow platform architecture, ITSM/CMDB/CSDM, ITOM Discovery, ITAM, REST/SOAP integrations, Flow Designer, JavaScript, SQL, CMDB governance, Agile/SAFe
Preferred skills
ServiceNow CSA, CIS-ITSM, CIS-Discovery, CIS-SAM, CTA
Technologies
ServiceNow, REST, SOAP, MID Server, Service Graph Connectors, Flow Designer, JavaScript, SQL
Responsibilities
Develop end-to-end ServiceNow architectures, provide technical leadership and mentoring, design integration architectures, define platform architecture principles, collaborate with customers on design and solution alignment, support pre-sales scoping and demos, act as trusted advisor to senior stakeholders
Seniority
Senior, hands-on IC with strategic guidance
