IBH connect GmbH: IT Support (m/w/d) in Dresden
Core
First-line IT support specialist resolving customer and internal infrastructure issues for cloud clients.
Role type
1st Level IT Support Engineer
Builds
IT support solutions for cloud customers and internal infrastructure
Domain
IT Infrastructure / Cloud Services
Required skills
Linux administration, ticket system management, IT infrastructure setup, customer support, documentation
Preferred skills
Cloud infrastructure knowledge, network administration
Technologies
Linux, ticketing systems
Responsibilities
Prioritize and resolve support tickets, document incidents, support internal IT infrastructure setup, assist cloud customers with IT infrastructure development
Seniority
Junior to Mid-level, hands-on IC
