Relationship-Manager/in
Core
Lead the integration, development, and operation of the B2B Sales CRM system while defining a holistic CRM strategy to optimize sales processes and build long-term customer relationships.
Role type
Senior CRM Manager / B2B Sales Strategy Lead
Builds
B2B Sales CRM system and optimized sales processes
Domain
B2B Sales / CRM / IT Operations
Required skills
CRM system management, B2B sales strategy, requirement analysis, project management, stakeholder management, reporting and analytics
Preferred skills
Microsoft Dynamics expertise, Agile project management (Scrum/Kanban), IPMA Level D certification
Technologies
Microsoft Dynamics, CRM systems
Responsibilities
Integrate and operate B2B Sales CRM within existing IT landscape, Develop and implement holistic B2B Sales CRM strategy, Plan and analyze CRM and sales activities for new and existing customers, Conduct requirement analysis for customer data management mapping, Lead and coordinate cross-functional IT projects, Build and maintain relationships with internal management stakeholders