Anwendungsberater/in
Core
Application consultant and second-level support for planning and billing software in the care and support sector, ensuring accurate billing and smooth system access for staff.
Role type
Application Consultant / Second-Level Support Specialist
Builds
Care and support digital processes, billing accuracy, and software adoption for internal teams
Domain
Social services / Care and support / Digitalization
Required skills
Application management, care-specific software knowledge, Microsoft Office proficiency, user training, release coordination, stakeholder communication
Preferred skills
Digital innovation mindset, user-centric approach
Technologies
Microsoft Software, Planning and Billing Software
Responsibilities
Verify completeness and accuracy of customer and staff billing, provide second-level support for software usage, administer user rights, coordinate release planning and implementation of new applications, train and support care staff, improve digital processes through active project work (via careerplan.io/jobs/11949-17380752-S-anwendungsberaterin-at-volkshilfe-wien-gemeinnutzige-betriebs-gmbh)