Customer Support Specialist
Core
Providing exceptional customer service and support to clients via phone, email, and chat for a web application that digitizes invoices and documents.
Role type
Entry-level Customer Support Specialist
Builds
Customer satisfaction and resolution for a document digitization platform
Domain
Fintech / Document processing (via careerplan.io/jobs/89-009-56-745-customer-support-specialist)
Deliverable
client delivery
Required skills
Communication, problem-solving, account setup assistance, troubleshooting, record keeping, cross-functional collaboration