Bürokaufmann/-frau
Hybrid
Core
Provide telephone and written customer support, manage orders, and handle billing inquiries for corporate clients.
Role type
Customer service and billing specialist
Builds
Handsets, SIM cards, and telecom services
Domain
Telecommunications
Deliverable
client delivery
Required skills
Customer service, order processing, billing management, MS Office, German (fluent), English (fluent)
Preferred skills
Technical understanding, entrepreneurial thinking, organizational skills
Responsibilities
Consult and support corporate clients via phone and email, process and finalize orders, activate handsets and SIM cards, resolve customer issues, manage customer data and contract terms, handle billing inquiries and corrections, support outside sales teams with administrative tasks
