Bürokaufmann/-frau
Core
Front office receptionist and coordinator for customers in an automotive dealership, managing appointments, vehicle intake, and service coordination.
Role type
Front office coordinator (automotive) (via careerplan.io/jobs/11949-17369815-S-burokaufmann-frau-at-autohaus-lang-gmbh)
Builds
Customer service workflows and vehicle service processes
Domain
Automotive retail and service
Deliverable
product features
Required skills
Customer service, organization, PC/digital applications, multilingual communication (German), reliability, teamwork
Preferred skills
Interest in automotive industry, prior experience in automotive service or insurance
Responsibilities
Greeting customers and handling phone inquiries, scheduling appointments, coordinating vehicle intake and handover, preparing workshop orders, communicating repair status to customers, organizing rental vehicles, processing insurance claims and documentation
Seniority
Entry-level to Junior