Front Desk Receptionist
Core
Greet guests, coordinate EV sales consultations and deliveries, and manage showroom operations for an electric vehicle retail platform.
Role type
Front Desk Receptionist (Customer Experience)
Builds
EV sales consultations, vehicle deliveries, and showroom operations
Domain
Electric vehicle retail / Automotive hospitality
Deliverable
product features
Required skills
Guest check-in and scheduling, CRM/scheduling tools, call routing, data entry, multitasking, Google Workspace
Preferred skills
Automotive/retail experience, bilingual (English/Spanish), Slack
Responsibilities
Greet and check in scheduled guests, coordinate handoffs for sales and deliveries, manage daily test drive and delivery schedules, monitor showroom traffic, confirm appointments, facilitate key hand-offs, collect guest feedback, educate customers on warranty processes, follow up for reviews, maintain front desk environment, answer calls and route inquiries, track visits in internal systems, support sales/ops with admin tasks