Verkaufssachbearbeiter/in
On-site
Core
Lead a 3-person customer service team, manage order processing, and serve as the central contact for clients including insurance companies, doctors, and hospitals.
Role type
Senior team lead in customer service and order processing
Builds
Customer service operations and order fulfillment processes
Domain
Healthcare services / Customer service
Required skills
Team leadership, order processing, CRM/ERP systems, English communication
Preferred skills
Prior leadership experience, process optimization
Responsibilities
Lead and coordinate a 3-person customer service team, manage customer inquiries and claims, handle order processing and billing, collaborate with sales and logistics, maintain customer master data, optimize service processes