Business-Development-Manager/in
On-site
Core
Planning, implementing, and controlling CRM activities to increase customer lifetime and prevent churn for program partners.
Role type
Senior CRM Manager
Builds
CRM campaigns and communication measures across the customer journey
Domain
Retail / Customer Relationship Management
Required skills
CRM strategy, campaign management, customer clustering, data modeling, analytical CRM methods, print and digital communication, KPI monitoring, process optimization
Preferred skills
Project management, digital trend awareness
Technologies
CRM systems, data models
Responsibilities
Plan and execute CRM activities, develop CRM campaigns, monitor KPIs and report, optimize processes
Seniority
Senior, hands-on IC
