EDV-Fachkraft
Core
IT specialist supporting the IT team in support & analysis, documentation & security, and system maintenance, serving as the first point of contact for 1st & 2nd-level support tickets.
Role type
IT support and system administration specialist
Builds
IT infrastructure, software solutions, OT environment, and control systems
Domain
Transportation / IT Operations
Required skills
Windows-based IT systems (Client and Server), Microsoft 365 (O365), Cloud technologies, Network structures, Hard- and software troubleshooting, Linux
Preferred skills
Linux, AI-related knowledge
Technologies
Microsoft 365, O365, Linux, Windows Server
Responsibilities
Handling and analyzing support requests via ticket system, ensuring IT security and data protection standards, maintaining IT documentation, administering Microsoft-based servers, expanding monitoring environment
Seniority
Entry to Mid-level, hands-on IC