Fachwirt/in - Fertigungs- und Prozessmanagement
Hybrid
Core
Coordinate and optimize global support processes for Field Service, including KPI monitoring, warranty case handling, and SLA development.
Role type
Senior process management specialist (manufacturing/support)
Builds
Global support processes and service strategies for Fronius and its subsidiaries
Domain
Manufacturing / Industrial Services
Required skills
Process optimization, KPI analysis, ERP system management, SLA development, contract negotiation, strategic planning, project management
Preferred skills
Atlassian Toolchain (Confluence), market analysis
Responsibilities
Develop and optimize global support processes, monitor international service KPIs, handle global warranty cases, coordinate process rollouts, develop SLA and service contracts, prepare strategic materials for leadership
Seniority
Senior, hands-on IC